Minimum 50% of advance payment required for confirmation of the booking.
You will be required to pay the total cost of accommodation at the time of check-in.
No cancellation after check in . Full amount will be chargeable
Check-In time is 12 noon and Check-Out Time is 11 a.m. If our Check-In/Out timing does not suit your holiday program, kindly inform us about the same. Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.
Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check-In date. Kindly also refer our Reservation/Cancellation or Amendment Policy.
Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.
Private parking is possible on site (reservation is needed).
The cancellation is free of charge 15 days prior to the date of arrival.
Cancellations made more than 7 days in advance but less than 15 days will incur a cancellation charge of 1 nights tariff.
No shows and cancellations made 0 to 7 days in advance will incur 100% charge of the booking.
In case of any cancellation and refund the GST of 12% on the advance will have to be retained as it is to be paid by us to the authorities by the 5th of the next month.
For the non refundable bookings are no cancellation or changes possible. In case of a cancellation, full100% of the total amount of advance paid will be charged as cancellation fee.
Guests booking more than 2 rooms are required to pay the total cost of the booking in advance. If cancelled or modified up to 35 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 90% of the reservation will be charged.
Amendments will be treated as cancellation.
Any refund will take at least 15 days to process.